Terms of Service
Please read these Terms of Service carefully before exploring our website, booking video call slots, or purchasing handcrafted fine jewellery from Tedora.
Legal Agreement
Binding Operating Terms
Unboxing & Minimum Order
₹150 Min & 360° Video Term
Barasat Store Terms
Offline Appointment & Hold
Intellectual Property
Copyrighted Brand Assets
Overview & Operating Entity
This web application is owned and operated by Tedora — Affordable Luxury Jewellery, based in Barasat, Kolkata, West Bengal. Throughout the website, the terms "we", "us", and "our" refer to Tedora.
By accessing our website, browsing product catalogs, booking live video-call slots, or purchasing items, you engage in our "Service" and agree to be bound by the following Terms of Service, including any additional policies referenced herein (such as our Privacy Policy, Delivery Policy, and Refund & Return Policy).
Order Eligibility & Binding Unboxing Terms
Minimum Order Value: All online orders must satisfy a minimum order value of ₹150. Orders below this threshold will not be processed.
360° Uncut Unboxing Video Requirement: Every customer agrees that taking a continuous, uncut 360° unboxing video from the sealed outer package down to opening the item is a mandatory contractual condition. Claims for missing items or transit damage without a valid 360° unboxing video will be strictly rejected.
Pricing, Taxes & Payment Gateway Security
All product prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to revise product prices or launch seasonal offers without prior notice.
- Secure Online Payments: Prepaid payments via UPI, Credit/Debit Cards, and Net Banking are processed through 256-bit SSL encrypted payment gateways.
- Cash on Delivery Restriction: Cash on Delivery (COD) is NOT available for website orders, except for verified offline customers purchasing directly at our Barasat store.
Offline Store Visit, Parcel Hold & Local Deliveries
🪠Offline Store Visit: Customers wishing to visit our offline store in Barasat must contact us first to receive full address details and confirm visit slots.
📦 2-Week Parcel Hold: Customers purchasing offline or through direct communication can request parcel hold for up to 2 weeks after full payment.
🚲 Barasat Hand Delivery: Hand-to-hand delivery in Barasat is available exclusively on Saturday and Sunday after 7 PM upon prior agreement.
Video Call Shopping Terms
Video-call shopping slot booking is offered free of cost. Customers can inspect products live during their allotted video slot. Orders placed during video calls are subject to the same dispatch, unboxing, and return terms as website orders.
Product Visuals & Jewellery Care Disclaimer
We guarantee that the item design you receive matches the photos shown on our website. However, slight colour nuances may occur due to studio lighting, photography camera sensors, and screen resolutions.
"Anti-tarnish" refers to a protective surface coating applied to extend the shine of fashion jewellery. It does not constitute a lifetime colour guarantee. Evolution of finish due to water, perfume, sweat, or storage conditions is not considered a manufacturing defect.
Intellectual Property Rights
All content on this website—including product photos, brand logos, banners, editorial copy, design elements, and UI software—is the exclusive intellectual property of Tedora and is protected under Indian Copyright and Trademark laws. Unauthorized reproduction or commercial use is strictly prohibited.
Governing Law & Legal Jurisdiction
These Terms of Service and any separate legal agreements regarding our services shall be governed by and construed in accordance with the laws of India. Any legal dispute, claim, or action arising from your use of this website shall be subject to the exclusive jurisdiction of the competent courts in Kolkata / Barasat, West Bengal.
Questions Regarding Terms of Service?
Our team is available to assist you with any legal or store policy clarification.
Need further assistance? We are happy to help you!
Visit Contact Page